Job Details

As a Recruitment Coordinator, you support the growth of Mercy Ships vessels by assisting the recruitment specialist. You are responsible for responding to US candidate inquiries, thoroughly screening US applications submitted for volunteer roles on board, and ensuring complete and qualified US applications are delivered to the Staffing team.

Essential Duties and Responsibilities (include but not limited to)

• Respond to inquiries from potential applicants, providing accurate information related to opportunities within the framework of the unique mission of Mercy Ships.
• Thoroughly screen all new US volunteer applications for service, both onboard and ashore.
• With data integrity integral, establish the application in all relevant People and Culture (P&C) systems.
• Conscientiously examine available information (applications, correspondence, employment records) to create a comprehensive perspective of the applicant that feeds into their individualized communication plan and the overall recommendations for the individual.
• Arrange phone or video calls with applicants who have advanced through the initial screening, setting expectations, answering questions, and providing a personalized experience.
• Collect missing documentation to complete the application before official reviews.
• Contact all applicant references.
• Assign and review video interviews.
• Suggest alternate, suitable positions for applicants as needed.
• Distinguish between qualified and unqualified applications.
• Responsible for denying or withdrawing applications that are deemed unqualified for Mercy Ships service, or applicants that are non-responsive.
• Meticulously track applications assigned, document progress, and provide requested workload & progress metrics.
• Proactively communicate application progress to any relevant stakeholders.
• Stay abreast of changes in job requirements, service conditions, policies, procedures, and guidelines.
• Ensure a high-touch, positive candidate experience utilizing the organization's unique Talent Value Proposition.
• Some overnight travel required.
• Other duties as assigned.
• Qualifications (Knowledge, Skills, Abilities, and Requirements)
• The requirements listed below are representative of the knowledge, skill, and/or ability required.

INTERPERSONAL

• Must enjoy working with people; strong interpersonal skills required.
• Dedicated to providing positive experiences to applicants and improving the talent journey.
• Positive and proactive team player, willing to collaborate with others.
• Ability to embrace, promote, and participate in a well-functioning, productive, and professional team.
• Professional approach to interacting with various stakeholders, building trust and rapport, and proactively keeping them informed.

COMMUNICATION

• Strong written and verbal communication skills.
• Ability to communicate the special purpose and mission of Mercy Ships.
• Personable and able to develop rapport and trust with applicants.
• Ability to communicate with respect and sensitivity within the context of culture, circumstance, and experience.

TECHNICAL / SYSTEMS

• Strong computer skills required with proficiency with Microsoft 365.
• Capacity to learn new systems, tools, and applications.